A SaaS platform for running large, community‑wide “giving day” events for foundations and regional coalitions. I led the next‑gen overhaul end‑to‑end—discovery with hosts and nonprofits, UX improvements across donor and admin flows, and cross‑functional delivery to increase engagement and reliability.
Neon One’s peer‑to‑peer fundraising suite used for events, DIY campaigns, and donation pages. I drove discovery‑to‑delivery on UX and features and helped bring DAFpay into donation forms by shepherding partnership work and implementation with product and engineering.
An innovation track exploring next‑gen giving and donor experiences across the Neon One ecosystem. I ran user research, rapid MVP tests, and synthesis to shape recommendations that fed the product roadmap.
I created this website and a lengthy PDLC to really keep myself on track, grounded and to share - I believe in mentorship up and down and am always looking to improve my process and help others improve theirs! Access the PDLC here
An on‑chain NFT backend reshaping product from the Solana Sanctuary era aimed at reinvigorating community utility and participation. I owned ideation through launch—scoping the problem, aligning a cross‑functional team, and shipping a usable product that supported community objectives.
A DAO/treasury management concept using multisig to govern spend, reporting, and community operations on Solana. I led product definition and delivery to make payments, permissions, and reporting safer and more transparent for community managers.
A playful identity/KYC prototype to verify real participants before unlocking community perks or access. I scoped the experiment, mapped low‑friction onboarding flows, and ran lean tests to validate the approach.
Standing up independent DAOs with subsequent toolsets to take over their products and maintain agency over their business - Building and leading their leadership teams with the tools to lead their communities.
An internal intake and tracking portal that standardized how projects entered the pipeline and how status was reported. I stood up the PMO, defined workflows and artifacts, and implemented reporting that improved cross‑team communication and decision‑making.
A delivery framework grounded in lean Agile to keep work moving from discovery to release. I facilitated rituals, managed risk and dependencies, and kept priorities aligned so releases landed on time with clear acceptance criteria.
A modernization of the core lending SoR, related APIs, and customer architecture. I contributed across PO/BA/SQA roles—requirements, test planning, and cross‑team coordination—to de‑risk the migration and improve platform reliability.
A store‑branded credit platform powering merchant programs. As Scrum Master, I kept sprints unblocked, refined backlog scope with stakeholders, and ensured releases met definition‑of‑done and compliance needs.
Quality and release readiness for the private‑label web and API stack. I authored test plans, led regression cycles, and coordinated sign‑off to maintain product stability.
Operational ownership across call center operations. I triaged incidents, managed SLAs, and translated operational issues into actionable product work with clear priorities.
